Salesforce Engineer
Support critical services and drive real-world impact by shaping smarter, more connected systems across the community support sector.
- Permanent | Melbourne CBD | Hybrid (3+ days onsite)
- NFP | Salary Packaging | Competitive Salary
- Salesforce | Platform Ownership | Technical Delivery
We’re working with a long-standing not-for-profit organisation that delivers essential community services across Victoria. They are now looking to appoint a Salesforce Engineer to take ownership of their Salesforce platform and help uplift the systems that support frontline care and service delivery.
The Opportunity
This is a fantastic opportunity for a Salesforce professional who wants to make a meaningful difference while staying close to hands-on technical delivery. Working alongside business and technology teams, you’ll play a key role in optimising and expanding the use of Salesforce across various operational and support services.
Your responsibilities will include:
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Managing Salesforce admin functions (user accounts, security, layouts)
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Delivering technical changes including configuration, customisation, and integrations
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Building reports, dashboards, automations, and maintaining system health
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Managing the support queue and ensuring timely resolution of tickets
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Supporting third-party solutions like Pardot, Skedulo, and DocuSign
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Working across cross-functional teams to identify and implement platform improvements
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Providing training, documentation, and support to boost platform adoption
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Managing vendor performance and aligning delivery to internal standards
What You Bring
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4+ years in a Salesforce-focused technical role
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Strong capability across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and Marketing Cloud
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Advanced skills in workflow automation (Visual Flows, Process Builder), custom objects, and triggers
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Experience with CI/CD and deployment pipelines
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A proactive mindset and the ability to work collaboratively with technical and non-technical teams
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Availability to be onsite at the Melbourne CBD office at least 3 days per week
What’s In It For You
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Make a real difference by supporting teams who deliver essential services
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Enjoy the benefits of full salary packaging as part of a not-for-profit organisation
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Be part of a warm, collaborative, and purpose-driven team
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Access hybrid working, with three days onsite and the rest flexible
If you’re a Salesforce Engineer who’s passionate about working on meaningful projects with great people – we’d love to hear from you.
APPLY NOW or contact Fabian at CloudApps Consulting via fabian@cloudappsconsulting.com.au for more information.